bepac

Communication Skills

Categories: Online Courses
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About the course

A human cannot survive without communication. Having effective communication skills allows you to reach your target audience and obtain the feedback you require.

 By the end of this course, you should be able to:

  • Understand communication problems in daily life
  • Know the effective communication process
  • Understand communication principles through 3Vs model
  • Understand adaptive selling process
  • Understand different social styles
  • Learn how to sell to each social style

 

Course contents

  • Communication Skills Principles
  • Verbal Vs. Nonverbal communication ‘
  • Social styles
  • Selling to different social styles
  • Call process with different social styles

Program Content

Session 1

  • Buyer’s persona
    16:11

Session 2

Session 3

Session 4

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